Customer Service

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New consumer messaging options for beauty businesses

By Deanna Utroske

This week the social customer service company Conversocial added Apple Business Chat to its roster of messaging (and payment) channels. And DaySmart Software recently added free teleconference consultation capabilities for some 14,000 spas and salons.

Cosmetic ingredient maker TRI-K debuts refreshed website

TRI-K debuts refreshed website

By Deanna Utroske

Having opened new international offices last year, the specialty ingredient maker is growing. Now, this week, TRI-K has announced the redesign of its customer site—one that’s easy to use and reflects the company’s place in the cosmetics ingredient market.


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